Discovery for regulated features must balance compliance, user experience, and feasibility. Start by mapping legal requirements to user workflows. Engage legal and compliance early as collaborators, not gatekeepers. Use scenario planning to test how rules impact user behavior. Conduct low-fidelity prototypes to validate clarity and usability under constraints. Document decisions rigorously—regulators and auditors may review them later. Treat compliance as a design challenge, not just a checklist.
Related FAQs
Who should lead discovery in regulated spaces? PMs own the process, but legal, risk, and UX must co-own outcomes.
Can user research include regulated data
Can user research include regulated data? Only with consent and anonymization. Work with legal to define safe boundaries.
How to prototype under tight compliance rules? Use dummy data and simulated workflows. Focus on user comprehension and trust cues.